At Zavvilook LTD, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website, in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Information We Collect:
We collect several types of information from and about users of our website, including:
- Personal Information: This may include your name, email address, postal address, phone number, payment information, and IP address. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Usage Data: We collect information about how you use our website, such as the pages you visit, the products you view, the links you click, and the time you spend on our site. This data helps us understand user behavior and improve our website’s functionality.
- Device Information: We collect information about the device you use to access our website, including your browser type, operating system, device model, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity. Cookies are small data files stored on your device that allow us to remember your preferences and personalize your experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
How We Use Your Information:
We use your information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including shipping, delivery, and payment processing.
- Account Management: To create and manage your account, including providing access to your order history and account settings.
- Customer Support: To respond to your inquiries and provide customer support.
- Marketing Communications: With your consent, we may send you marketing emails about new products, promotions, and other offers. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- Website Improvement: To analyze usage data and improve the functionality and user experience of our website.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing Your Information:
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other essential services. We ensure these providers are GDPR compliant and have appropriate data protection measures in place.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: If our business is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.
Data Security:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of your information.
Your Rights:
Under the GDPR, you have several rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete personal information.
- Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal information under certain circumstances.
- Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
+44-7414-277051